Egeria /
Industries /
Electronic Devices & Office Equipment

FOR ELECTRONIC DEVICES & OFFICE EQUIPMENT

Fully Integrated Service Management (FSM) and ERP Solutions

At home or in the office, managing the challenges of high-tech and office equipment organizations presents a significant potential workload for service providers. Between a diverse and variable group of long-lived assets and an ever-growing level of complexity, maximizing service efficiency and managing downtime is more important than ever. When you combine this with increasing security concerns, regulations, and company policies, you’ll realize the solution is never as simple as it should be. To overcome these challenges, you need to find a service partner who can address the unique complexities of your service operations. IFS offers the breadth and depth of service support to meet the unique needs of your business. With IFS FSM, we provide you with the tools to not only overcome today’s service challenges but also to see and prepare for what tomorrow’s service success looks like.

Service to Manage Your Assets


Office Equipment Suppliers and Manufacturers

For companies supplying end-user equipment such as photocopiers, fax machines, and similar devices, the service dimension is highly complex and requires expertise. To do this properly, whether through contractors, in-house teams, or even self-service, an end-to-end service approach is essential. Moreover, organizations need the right tools to meet these lifecycle requirements without compromise.

IFS Field Service Management software covers the entire end-to-end service lifecycle. With the latest developments and embedded IoT capabilities, it has become the best-in-class solution, delivering the most complete and connected field service available on the market. We help organizations like yours maximize operational efficiency, increase revenue, reduce costs, and improve customer satisfaction.


Office Managers

Office managers face a unique challenge in ensuring zero downtime and rapid recovery for their organizations. This makes it more essential than ever to optimize service assignments, downtime costs, and all other corporate operations. For office managers, the product is no longer just the workplace—it is also the experience. That’s why you need a partner who understands the unique nature of your business and delivers exactly what you need to keep your customers satisfied.

With IFS, you will join the ranks of established office management organizations that benefit from service level agreements, standardized work order processes, and increased billable hours. In addition, IFS provides the flexibility to manage both contracted and in-house personnel on a single platform. Take your office management needs to the next level with IFS.